Frequently Asked Question
All items are print-on-demand. Production starts immediately after checkout.
Tracking sent by email + view in My Account. Shipping cost is calculated in real time after entering your delivery address.
Generally between €3.90 and €15, depending on location and method.Check My Account on eirewave.store or use the tracking link in your shipping email.
If not yet shipped, we’re printing it as fast as possible.
Business days: Monday–Friday (excluding Irish & EU holidays).EU customers: 14-day right of withdrawal.
Outside EU: No returns for change of mind.By Post (EU only): Email shop@eirewave.com with:
Order number
Detailed reason
Clear photos (see section 5)
We review within 48 hours
We send you the return address
You pay return postage — drop at any post office
Refund within 14 days of receiptDO NOT send without our email.
Items must be:
Unworn
Tags attached
Original packagingNon-returnable:
Face masks, underwear, swimwear (hygiene)
Worn, washed, or tag-removed itemsFree replacement worldwide. Email shop@eirewave.com within 30 days with:
Order number
Detailed description
Photos (see section 5)
Keep the item in original packaging with tags.
We’ll arrange free replacement — no charge to you.No photos + no description = automatic rejection
Print misaligned:
Item flat + ruler showing distance from edgePrint blurry/faded:
Close-up, well-litHole/stain/damage:
Close-up + part of design visibleWrong size:
Size label + ruler on chest/waistWrong item:
Item + packing slip in same photoNo ruler? Use a bank card (8.5 cm) or phone (≈15 cm).